Austin Taxi Service

For those not “in the know”, there are 3 taxi companies in Austin. The largest and possibly the oldest is Yellow Cab, then Austin Cab, and finally the smallest & newest Lone Star Cab. I’ve recently had the “honor” of experiencing rides with all 3.

Yellow Cab has over 500 cabs in Austin, so of course they get the most business. The cabs are usually pretty clean for the most part, but their dispatch equipment is kind of antiquated and slow… but it works. They accept Visa & MasterCard (and possibly others) but are still using knuckle scrapers to imprint the card onto paper. Card authorizations sometimes take a while also. The drivers are generally pretty nice, but being the biggest and most popular causes their phone lines to be rather clogged during certain hours of the day, sometimes to the point of busy signals. I regularly use their services because they tend to arrive pretty quickly. Yellow Cab bought out another cab company here called Roy’s Taxi … they’d been here forever and a day, but had many of the same issues as Austin Cab does.

Austin Cab is the next oldest service. They have no credit card abilities in their cars, and they still use a CB radio for dispatching. The drivers have always been nice but having to clean what little cash I keep in my wallet out or having to have them stop at an ATM is a big nuisance. I use them as a last resort.

Lone Star Cab is the newest entry into the scene… unfortunately this also means they have the fewest cabs. They came into existence by winning when the city opened bidding for a third taxi cab service after Roy’s got bought out. Their dispatch equipment and tracking is brand new and works very well. They also have a infinitely superior and faster credit card processing system, complete with paper receipt printing. The two times I’ve used their services, the experience has been stellar. Their cabs are new, clean, and their drivers are all nice from what I’ve seen.

So there you have it. If you can get one to come, Lone Star is the best I’d say, then Yellow, then Austin Cab. Blue, Yellow, and blue being the colors for all three. The city sets the cab rates, so they can only change about once a month, but all 3 have the same exact rates.

I just wrote this to give everyone something to chew on before I get down to some more serious writing. Enjoy. 🙂

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